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Privacy Policy

Issue Date: 25 December 2025

At MediHealthHub, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you access or use our website, mobile application, and services. By using MediHealthHub, you agree to the terms outlined in this Privacy Policy.


 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Address

Payment information (credit/debit card details, digital payment details)

b. Account Information

Username and password used to access your account

c. Business Information (For Hospitals & Healthcare Providers)

Hospital or clinic details, including branch locations, services, doctors, images, and pricing

Bank account details for payment settlements

d. Usage Data

Pages visited, services viewed, and platform interactions

IP address, browser type, operating system, and device information

e. Cookies and Tracking Technologies

Cookies for improved user experience and analytics

Tracking tools to enhance platform performance


2. How We Use Your Information

Account creation and management

Processing appointments, diagnostics, home healthcare services, and payments

Sending confirmations, invoices, updates, and service communications

Personalizing user experience

Platform analytics, security, and improvements


3. Information Sharing

We do not sell your personal data. Information may be shared with:

Hospitals and healthcare service providers to fulfill bookings

Secure payment and technology partners

Legal authorities when required by law


4. Data Security

We implement industry-standard security measures including SSL encryption, role-based access control, and regular system monitoring.
However, no digital system is completely secure, and absolute data security cannot be guaranteed.


5. Your Rights

Access and update your information via account settings

Opt out of promotional communications

Manage cookies through browser settings

Request account deletion by contacting support


6. Third-Party Links

MediHealthHub may link to third-party platforms. We are not responsible for their privacy practices and recommend reviewing their policies.


7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. Any such data found will be removed immediately.


8. International Data Transfers

Your information may be processed in countries with different data protection laws. By using MediHealthHub, you consent to such transfers.


9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted with a revised issue date.


10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

Email: Rashmi@medihealthhub.in
Phone: 6366362197